About us
Welcome to Gentis, the driving force behind tomorrow's STEM careers! We are more than just a recruitment agency, we are a team of industry-leading recruiters who are passionate about helping candidates reach their full potential.
Our mission is to create a more sustainable future by connecting the best talent with the most exciting opportunities. Our global reach, from Europe to North America, Africa, and the Middle East, puts us at the forefront of placing candidates in strategic technical roles, both temporary and permanent.
Are you looking to make a positive impact on the world? Do you want a rewarding career that challenges you and allows you to grow? If so, you've come to the right place. At Gentis, we transform careers into legends. Are you ready to start your next professional adventure?
About the job
Are you passionate about IT and technology?
Do you have a strong technical background and a desire to make a significant impact within an organization?
We are looking for a skilled and proactive IT Coordinator to join our team and take charge of managing our IT infrastructure, supporting end-users, and ensuring our technology resources operate at their best.
Key Responsibilities:
Technical Skills:
- Proficiency in Windows, macOS, and Linux operating systems.
- Advanced network configuration and troubleshooting.
- Experience with IT infrastructure management.
- Strong knowledge of cybersecurity principles.
- Expertise in hardware and software installation/maintenance.
- Familiarity with cloud platforms (Azure, AWS, Google Workspace).
Cloud Platforms:
- Advanced configuration of Azure cloud services (including AD Connect, Intune).
- Comprehensive management of AWS infrastructure.
- Google Workspace administration and integration.
- Cloud migration and hybrid cloud architecture design.
- Implementation of cloud security best practices.
- Cost optimization and resource management.
Netgate Security Appliances:
- Proficiency in pfSense and OPNsense firewall configurations.
- Advanced packet filtering and network segmentation.
- VPN tunnel configuration and management.
- Intrusion detection and prevention system (IDS/IPS) setup.
- Advanced firewall rule creation and management.
- Network traffic analysis and security monitoring.
IPBX and SIP Trunk Systems:
- Avaya IP Office and Communication Manager expertise.
- SIP trunk configuration and troubleshooting.
- Voice over IP (VoIP) system design and implementation.
- Call routing and dial plan management.
- Integration of telephony systems with network infrastructure.
- Configuring unified communications platforms.
Networking and Site-to-Site VPN:
- IPsec and SSL VPN configuration.
- Network segmentation and VLAN design.
- Multi-site network architecture planning.
- Secure tunnel establishment between distributed networks.
- Performance optimization of site-to-site connections.
- Implementing redundant and failover VPN solutions.
System Administration:
- Configure and manage Active Directory.
- Implement and maintain network security protocols.
- Perform system upgrades and patch management.
- Manage user access controls and permissions.
- Develop and maintain IT documentation and standard operating procedures.
Technical Support:
- Provide first and second-level technical support.
- Diagnose and resolve hardware and software issues.
- Manage IT help desk and ticket tracking systems.
- Conduct remote and on-site technical support.
- Create and deliver user training materials.
Infrastructure Responsibilities:
- Monitor network performance and system health.
- Manage email systems and communication platforms.
- Oversee backup and disaster recovery processes.
- Implement and maintain antivirus/malware protection.
- Coordinate with vendors and manage IT service contracts.
Requirements:
- Bachelor's degree in IT, Computer Science, or a related field.
- 3-5 years of IT support and administration experience.
- CompTIA A+, Network+, or equivalent certifications.
- Strong problem-solving skills and the ability to think critically when faced with technical challenges.
- Excellent communication skills, both verbal and written.
- Ability to work independently and as part of a team to meet objectives.
- Knowledge of IT infrastructure, networking, and security.
- Fluency in English is required; French and Dutch are a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and innovative work environment.
- Exposure to cutting-edge technology and projects.
If you are an IT professional looking for your next challenge and are excited about making an impact, we want to hear from you!
Job location
We are looking to fill 1 position(s).
Job summary
United Arab Emirates
One Central the office 4, Dubai United Arab Emirates
Our recruitment process
- Phone Interview
First contact with our Talent Acquisition team!
- Personality Test
The recruiter profession requires a specific set of soft skills. This test will help determine if you have the necessary qualities.
- Interview w/ Manager/Team Leader
A great opportunity to get to know your future manager!
- Trial Day
Experience a typical day at Gentis during our Trial Day!