One of my client in the banking sector in Brussels is looking for a Service Delivery Manager profile to join their team.

They are looking for someone who can :

• Manage the SLA's
• Participate in compliance audits and ensure that everybody is following the guidelines
• Work with multiples teams to define project scope, deliverables...
• Identify risk and implement the corrective measures
• Collaborate with multiple departments

If you have :

• 5 years' experience in service delivery
• Experience with ITIL environment
• Experience in managing project on a end-to-end basics
• Good communication skills to deal with multiple stakeholders
• Experience with MS office
• Fluency English, French and/or Dutch
• ITIL certification is a plus