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Receptionist / Front Desk Coordinator

Permanent
On-site
Dubai, United Arab Emirates
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About us

Welcome to Gentis, the driving force behind tomorrow's STEM careers! We are more than just a recruitment agency, we are a team of industry-leading recruiters who are passionate about helping candidates reach their full potential.

Our mission is to create a more sustainable future by connecting the best talent with the most exciting opportunities. Our global reach, from Europe to North America, Africa, and the Middle East, puts us at the forefront of placing candidates in strategic technical roles, both temporary and permanent.

Are you looking to make a positive impact on the world? Do you want a rewarding career that challenges you and allows you to grow? If so, you've come to the right place. At Gentis, we transform careers into legends. Are you ready to start your next professional adventure?

About the job

Position Overview: This role is responsible for ensuring a seamless front desk experience at a luxury couture house in Dubai Design District. The role combines front office operations, administrative support, and basic accounting tasks, all performed with the utmost attention to professionalism and the brand’s high standards.

  • Greet and welcome guests and clients, providing a polished and courteous reception experience.
  • Manage front desk operations, including maintaining a clean and organized reception area.
  • Handle incoming communications by answering phone calls and emails in English and ensuring timely, professional responses.
  • Coordinate meetings and appointments, ensuring schedules and logistics are organized and communicated effectively.
  • Provide general office support and assist with administrative duties as required for daily studio operations.
  • Manage petty cash and assist with basic accounting and record-keeping responsibilities.
  • Uphold discretion and confidentiality in all interactions and transactions.
  • Ensure the client experience reflects the brand’s expectations of elegance and a customer-focused approach.

Requirements include: A strong command of English (both spoken and written), proven experience in reception or administrative support functions, and the ability to coordinate office maintenance and logistics with professionalism and attentiveness. The ideal candidate is based in Dubai, available for full-time work, and demonstrates excellence in front desk operations, customer service, and professional communication.

We are looking for candidates who radiate professionalism and warmth, effortlessly making every client and visitor feel welcome the moment they step into our environment. The ideal person for this position is naturally courteous, impeccably well-groomed, and attentive to the smallest details, ensuring that both the reception area and client experience reflect luxury and sophistication at all times.

  • Polished Presentation: Exhibits a refined, presentable appearance and projects confidence with a welcoming attitude, representing our brand image at the highest standard.
  • Exceptional Communication: Commands the English language fluently, both spoken and written, and conveys information with clarity, discretion, and professionalism in every interaction.
  • Organized & Reliable: Demonstrates natural organizational abilities, remains composed under pressure, and manages responsibilities with reliability and precision.
  • Client-Focused: Anticipates needs and ensures comfort, confidentiality, and satisfaction for all clients, fostering positive impressions and long-term relationships.
  • Discreet & Trustworthy: Handles sensitive information and routine cash management with the utmost discretion, integrity, and accountability.
  • Team Player: Collaborates seamlessly with colleagues, supports smooth office operations, and adapts flexibly to changing priorities.
  • Proactive Support: Seeks out opportunities to elevate the client experience and streamline administrative processes through initiative and attention to detail.

Candidates with prior experience in receptionist, front desk, or office administration roles—especially within a high-end or customer-centric setting—will be particularly well-suited for this opportunity. Above all, we seek individuals who take pride in creating a welcoming, well-managed space that truly reflects the elegance and excellence of our brand.

Job location

We are looking to fill 1 position(s).

Job summary

Payroll Country

United Arab Emirates

Location

Dubai United Arab Emirates

21 applicants

Our recruitment process

  • Phone Interview

    First contact with our Talent Acquisition team!

  • Personality Test

    The recruiter profession requires a specific set of soft skills. This test will help determine if you have the necessary qualities.

  • Interview w/ Manager/Team Leader

    A great opportunity to get to know your future manager!

  • Trial Day

    Experience a typical day at Gentis during our Trial Day!

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