Integrated VoIP

One place for every call. No more warm candidates treated cold.

Wiggli gives recruiters the context to call smarter, convert faster, and protect the fee.
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A warm candidate can look cold when the last call never made it into the ATS. That means the next recruiter opens the record, sees no history, and starts with the dreaded “just checking in.” Wiggli pulls the call into the same place as the ATS, CRM, outreach history, and candidate timeline, so the recruiter knows what was sent, what was said, and what happened last. That’s the difference between a recruiter a candidate remembers and one they send to voicemail.

"Pipeline accuracy went from guesswork to real."
Operations Director, IT Staffing Agency

0

manual call logs

Every call lands where it belongs

30

seconds

Last call. Last outcome. Ready before dialing

100%

of calls visible
to leadership

Timestamps, duration, outcomes, and recordings captured

1

workspace

VoIP + ATS + CRM + outreach + analytics

The Call Logging Trap

Your pipeline data is built on calls nobody logged.

Here’s what happens at most agencies. A recruiter hangs up after a strong call. They have three more calls queued. They make a mental note to log it later. Later never comes.

That candidate stays marked "not contacted" in your ATS. Two weeks later, a colleague calls them again. The candidate remembers your agency did not. That impression does not come back.

This isn’t a recruiter discipline problem. It’s a system design problem. When logging a call takes more effort than making the next one, logging loses. Every single time.

Agencies lose an average of 50%+ of call activity from their ATS records. Coaching decisions, capacity reviews, and pipeline reports built on that data are not decisions. They are guesses.

What your team is living right now:

A recruiter makes 40 calls a week. Only 12 show in the ATS.

A team leader coaches based on activity reports that miss two-thirds of real calls.

A candidate gets called by two different consultants in the same week.

A top candidate who was warm six months ago gets treated as a cold contact today.

A partner leaves the firm. Their entire call relationship history walks out with them.

Wiggli fixes this at the infrastructure level. Every call logs itself.

From a call that disappears to a record that compounds.

Every call your team makes through Aircall or Ringover flows directly into Wiggli. No extra step. No toggle. No dashboard to check later. The call ends and the record updates automatically.

Automatic Call Logging

The work your system should be doing for itself.

Every call is logged with timestamp, duration, outcome, and participant the moment it ends. Zero manual entry. Your ATS reflects your team's real activity, not a partial version of it. Pipeline managers see accurate data without chasing anyone.

Call Recordings Attached to the Right Record

Context in 30 seconds, not 30 minutes.

Every recording is attached directly to the candidate or client record in Wiggli. Before a follow-up call, a recruiter plays the last conversation right from the ATS. Before a client meeting, an account manager listens to the placement discussion from the CRM. No searching. No "does anyone remember what we said?"

Sequence-Triggered Call Tasks

Your recruiter calls at exactly the right moment, with full context.

When email goes unanswered and a WhatsApp message gets no reply, Wiggli fires a VoIP call task automatically. The recruiter opens the task and sees the full interaction history across every channel. They call knowing what was said, what was sent, and what went unanswered. The outcome updates the sequence automatically

Full CRM Call History

Your commercial pipeline is as well-documented as your candidate pipeline.

Every call to a prospect or client logs against their CRM record automatically. Account managers see when a client was last contacted, by whom, and what the outcome was. Duplicate outreach becomes visible before it damages a relationship.

From “just checking in” to full context before every call (without chasing notes).

Wiggli VoIP connects natively with:

ATS
Every call logs to the candidate record in real time
CRM
Client and prospect call history captured automatically
Outreach Sequencer
Call tasks fire when earlier channels go unanswered
Activity Analytics
Real call volume visible to team leaders, not estimated
Candidate Timeline
Full omni-channel history before every conversation
“We stopped guessing who to call.”
Arthur Ratinckx
Recruitment & Business Development, ABC-groep
“Candidates actually reply now.”
Adam Tomlin
Data & Tech Recruitment Partner, ADT Talent
“We're not bouncing between five tools anymore.”
Connor Peel
Client Relationship Manager, Kamro
From VoIP Tool To Placement Engine

You’re not logging calls.
You’re protecting the revenue behind them.

Every standalone VoIP tool has the same ceiling. It connects the call. Then it stops. It doesn’t pull the enriched candidate record or surface the last conversation. It doesn’t log the timestamp, the duration, or the outcome to your ATS. It doesn’t update your CRM, fire the next outreach step, or show leadership the real activity behind every placement.

Wiggli does all of that. And more.

Because VoIP is one stage inside a continuous 360-degree recruitment revenue flow.

The only AI-native platform built by working recruiters that takes you from zero context to sourced, placed, managed, and invoiced (without ever switching tabs).

Common Questions About Wiggli's VoIP

What recruitment leaders ask after finding a warm candidate logged as "not contacted."

Does Wiggli replace my existing VoIP system like Aircall or Ringover?

No. Wiggli integrates natively with Aircall and Ringover. You keep using the calling tools your team already knows. Wiggli adds automatic logging, recording attachment, and ATS sync so nothing gets lost between the call and the record.

Does Wiggli automatically log every call, or do recruiters still have to do anything manually?

Every call is logged automatically the moment it ends. Timestamp, duration, outcome, and participant are captured with zero manual entry from the recruiter. The record in the ATS updates itself.

Where do call recordings go after a call ends?

Recordings are attached directly to the candidate or client record in Wiggli. A recruiter can play the last call from the ATS without searching a separate platform or asking a colleague.

Can team leaders see call activity across the full team in real time?

Yes. Because every call is logged automatically, the activity data in Wiggli reflects what is actually happening, not what recruiters remembered to log. Team leaders see timestamps, durations, and outcomes across the entire team.

Does VoIP logging work for both candidate calls and client calls?

Yes. Calls to candidates log to the candidate record in the ATS. Calls to prospects and clients log to the CRM record. Both pipelines get the same complete call history.

What happens when a recruiter leaves the firm? Is their call history retained?

Yes. All call logs and recordings are attached to the candidate or client record in Wiggli, not to the individual user's account. When someone leaves, the relationship history stays. A new consultant picks up the record and has the full call history from day one.

Is this part of the main Wiggli platform or a separate add-on?

VoIP integration is part of the Wiggli Recruitment OS. It is not a separate tier or add-on. It connects with the ATS, CRM, Outreach Sequencer, and Analytics natively. Everything is already in the same workspace.

Stop managing a team you can’t see.

Every call your team makes is a data point. Right now, most of those data points are invisible. Wiggli makes them visible, automatically, from the moment you connect your VoIP.

Team meeting around a table in a casual office setting